Mar 12, 2026
Agent fallback maps are reducing escalation fear in enterprise rollouts
Teams trust agents more when products show exactly how work degrades, reroutes, or hands off when confidence drops.
Category Archive
AI Agents Desk
News and analysis on agent platforms, orchestration, evaluation, approvals, and enterprise deployment.
Mar 11, 2026
Agent playbooks are becoming a purchase artifact for enterprise buyers
Buyers increasingly want vendors to package recommended workflows, approval patterns, and exception handling as part of the product story.
Mar 10, 2026
Process mining is becoming a core input to agent design
Teams building serious agents are using workflow telemetry and task traces to decide where automation should start, pause, or hand off.